Company

ON-SITE-EINBAUSERVICE
The on-site installation service of LOSTnFOUND® is availed of when your fleet of vehicles is not in use, i.e. during flexible times or even on weekends. In doing so, we tackle complex and "easy" installations in passenger vehicles of all classes as well as in utility vehicles, and, of course, even for construction machinery.

Experience employees having the best possible training use their competence and quality-consciousness to take care of installing the LOSTnFOUND® terminal devices – quickly and cost-effectively!
BEST PRICE GUARANTEE
General Terms and Conditions: The offer must be available in writing prior to concluding the agreement and must be comparable technically and qualitatively. The best price guarantee is limited to service providers having their own branch in Germany. Typographical errors, individual items as well as dubious offers by competitors are excluded. LOSTnFOUND is convinced that it is able to make the best offer for comparable quality and scope of services.
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DATA PROTECTION & PRIVACY POLICY
LOSTnFOUND® makes use of suitable encryption techniques and technologies for transmitting data / information in order to ensure the maximum possible level of confidentiality. The IT systems of LOSTnFOUND® work with different security mechanisms and correction procedures in order to hinder unauthorised access.
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ACTIVE DEVICE MANAGEMENT
It is for the sake of quality that terminal devices are monitored 7 days in the week round the clock at LOSTnFOUND®, and, as a matter of fact, even if the vehicles are not in use. For this purpose, LOSTnFOUND® makes use of the copyright protected method called ActiveDeviceManagement©.
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MULTI NETWORK SET
The SIM card works worldwide in 145 countries in more than 75 networks and thus offers the best possible network coverage. Since the LOSTnFOUND® telecommunication infrastructure relies on multiple network service providers in one country as a sub-network, this has the advantage that in case of poor network coverage by one service provider, connection can be switched automatically to an alternative service provider. This method, protected by copyright and called the MultiNetworkSet© method is unique and provides the best possible network coverage.
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SMART MODE TRACKING
In the case of the copyright-protected SmartModeTracking© method, for example, appropriate position indications are transmitted every 60 seconds when a semi-trailer is connected to a towing vehicle. When the semi-trailer is disconnected from the towing vehicle, the terminal device switches to sleep mode. The associated position indications are then transmitted, for example, every 6 hours. Anti-theft feature: If the semi-trailer is moved even if it is not connected to a towing vehicle, the internal motion sensor activates position transmission regardless of the corresponding ignition status.
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VIRTUAL TOGGLE
In the case of the VirtualToggle® method ("virtual switch") that is protected by patent law, a smartphone or a tablet assumes the function of a physical switch. This method provides innumerable options of extending the cockpit of a vehicle, and, in fact, with low investment costs for hardware and installation. The concept of VirtualToggle® is used, among others, in the LOSTnFOUND® solution called LOGBOOK.
THE SIM CARD OF LOSTnFOUND®
In contrast to other service providers, LOSTnFOUND® operates with its own SIM card. LOSTnFOUND AG has the required approval for this service being a registered provider (Registration no. 11/278) of telecom services with the Federal Network Agency.
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ROAMING WITH LOSTnFOUND®
Forget about roaming! The SIM card of LOSTnFOUND© comes with its own share of data by default that enables you to move around in foreign networks without any extra charges. The following list contains information about the countries in which LOSTnFOUND has relevant connectivity agreements.
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TOP MAP MATERIAL
LOSTnFOUND AG is a licensee of Google® and mapquest® and provides its customers the choice between these two providers. For this purpose, LOSTnFOUND® recommends the maps of Google® for the premium services, with which detailed address and satellite resolution is necessary. The solutions of mapquest® are provided as a low-cost alternative for applications sensitive to price.
Infrastructure
For the purpose of data processing, LOSTnFOUND© is working together with a leading computer centre services provider who ensures operation on separate servers earmarked for LOSTnFOUND. Three independent locations in Switzerland and in Europe, as well as a multi-redundant network and qualitatively high-class server components form the technological backbone of this infrastructure.
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Production
The products of LOSTnFOUND® are developed to a large extent in Switzerland by an independent R&D team and then matured to marketability jointly with our international production partners. LOSTnFOUND® has been producing goods in Taiwan since 2009, primarily on machinery made by German manufacturers and in conformity with and under the surveillance of national guidelines.
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LOSTnFOUND® & TIMOCOM
The telematics solutions of LOSTnFOUND® can be tracked with the help of TC eMap® of TimoCom, Europe's leading freight and warehouse exchange. LOSTnFOUND customers can use TC eMap® directly provided that they are also customers at TimoCom. In this manner, transport service providers may have their own vehicles tracked by a customer and may also track third party vehicles on their own if they have the appropriate clearance for this purpose. At the same time, the cooperation of the companies ensures more efficient business processes.
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SolutionFinder
LOSTnFOUND® und die Nordverbände des Verkehrsgewerbes
Das Konzept LOSTnFOUND setzt sich aus dem entsprechenden Endgerät, für Verbandsmitglieder bereits ab CHF 125.00 erhältlich, der SIM-Karte welche in 145 Ländern aufgeschaltet ist, sowie dem Webportal zusammen. Dabei sind diese Komponenten nahtlos aufeinander abgestimmt und garantieren ein optimiertes Kostendach.
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SolutionFinder
LOSTnFOUND® und die Nordverbände des Verkehrsgewerbes
Das Konzept LOSTnFOUND setzt sich aus dem entsprechenden Endgerät, für Verbandsmitglieder bereits ab € 80,00 erhältlich, der SIM-Karte welche in 145 Ländern aufgeschaltet ist, sowie dem Webportal zusammen. Dabei sind diese Komponenten nahtlos aufeinander abgestimmt und garantieren ein optimiertes Kostendach.
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LOSTnFOUND® & Trans.eu
The telematics solutions of LOSTnFOUND® can be tracked with the help of Trans.eu. In this manner, transport service providers may have their own vehicles tracked by a customer and may also track third party vehicles on their own if they have the appropriate clearance for this purpose. At the same time, the cooperation of the companies ensures more efficient business processes.
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